02. OUR EMPLOYEES RESPONSIBILITIES
Each and every one of our employees is responsible for maintaining the confidentiality of all personal information to which they have access. As a condition of employment, our employees are required to sign a confidentiality agreement biding them to this responsibility, which governs their actions, even if they leave or retire from Scrapabill. Only those employees who need personal information to provide service have access to it. We keep our employees informed about our policies and procedures for protecting personal information and reinforce the importance of complying with them. All employees are also required, as a condition of employment, to conform to these policies and procedures.
03. THE REASON WE ASK FOR YOUR INFORMATION
We ask you for information to establish and serve you as our member. We obtain most of our information about you directly from you. The information we ask for depends on which service you want. For every service, we require your name, address, user name, telephone number and email address. Here is why we need some of the other information we ask you to provide:
To track every bill you post against your profile.
To ensure that bill payments and care cash are paid to the right person.
To find and fix technology problems.
To develop and test new products and features, and improve our current ones.
To contact you by email, text messaging, phone or otherwise, including to inviting you to participate in surveys and contests, and provide you updates and information about Scrapabill and our other products and services.
To display your profile on other websites and applications that we own.
We or our third-party partners may combine your information with other information in a way that does not identify you and share that collected information with other companies.
To conduct research, including the numbers and types of visitors, and Scrapabill traffic.
To customize your experience on Scrapabill.
For marketing and advertising purposes, including sharing it with advertisers. We share information with companies we do not own, including information collected from cookies, your location and so forth. However, when we share information with these companies, we remove any part of the data that can identify you.
04. HOW WE OBTAIN YOUR CONSENT
It is important to understand the different ways that we may obtain your consent to collect, use, disclose and share your personal information. Depending on the situation and the sensitivity of the information, Scrapabill may obtain your consent in different ways. Express consent may be obtained verbally, online or in writing. Implied consent may be obtained through your use of a product, service or when you approach us to obtain products or services from us. Scrapabill will not make your consent a condition of obtaining a product or service, unless it is reasonably or legally required, and we will clearly indicate when this is the case.
05. SAFEGUARDS IN PLACE TO KEEP PERSONAL INFORMATION CONFIDENTIAL
Scrapabill has thorough security standards to protect our systems and your information against unauthorized access and use. Scrapabill uses a variety of security measures such as restricting employees' access to files and password protection, personal email address and other techniques. You can change your privacy settings at any time, including how you share your location information with other users. You should review these settings regularly. In additional, you can edit or delete information that you upload to Scrapabill and you can delete your account, but you cannot recall or delete information that others have copied. When you delete your account, some or all of your information may remain on our servers, but you will not be able to access it.
If you are under the age of 18, you can request that we delete your posted information and content. To do so, send an email to [email protected] from the email address associated with your Scrapabill account requesting deletion. We make reasonable efforts to comply, but we cannot guarantee we will be able to delete all of your information everywhere from our systems.
06. HOW WE PROTECT YOUR INFORMATION
Scrapabill will protect your information with appropriate safeguards and security measures. Scrapabill is bound to maintain your confidentiality and may not use the information for any unauthorized purposes. When Scrapabill provides information in response to a legal enquiry or order, we ensure that the order is valid and we disclose only the information that is legally required.
Scrapabill retains your information only as long as it is required for the reasons it was collected. The length of time Scrapabill retains information varies depending on the product or service and the nature of the information. This period may extend beyond the end of your relationship with us but only for so long as it is legally necessary for us to have sufficient information to respond to any issue that may arise at a later date. When your information is no longer needed or the purposes explained to you, we have the procedures to destroy, delete, erase or convert it to any anonymous or inactive form.
07. KEEPING YOUR INFORMATION ACCURATE
Scrapabill will make every reasonable effort to keep your information accurate and up-to-date. Having accurate information about you enables us to give you the best possible service and minimize the possibility that out of date information may be used to make a decision, which impacts you. Scrapabill has policies and procedures to help us maintain the accuracy of your information. For most updates, we rely on you for information, you can help by keeping us informed of any changes, such as if you move or change telephone numbers. If you find any errors in our information about you, let us know and we will make the corrections immediately, and make sure they are conveyed to anyone we may have misinformed. For information that remains in dispute, we will note your opinion in the file.
08. CUSTOMER SERVICE
Based upon the personal information you provide us, we will send you a welcome email to verify your user name, password and if applicable, your assigned account number. Your user name allows you gain access to specific area of our system based on the level of membership that you signed up for. You will be allowed to list, advertise and expose your products and services to members using the platform if you have chosen a business membership package. Individual members can post articles, classified ads and community events.
09. INFORMATION SHARING AND DISCLOSURE
Remember that whenever you voluntarily disclose personal information on forums, through emails, or in chat areas, that information can be collected and used by others. If you post your personal information public places, others may send you unsolicited email messages.
Your member profile is password protected so that you and only you have access to this information. In order to maintain this protection, do not give your password to anyone. Also, we recommend that, if you share your computer with other people, you sign out of your Account completely and close your browser window when you are done. Signing off will protect your information if you share a computer with someone else or are using a computer in a public place like a library.
10. EMAIL COMMENTS, QUESTIONS OR RESPONSES
When you send us an email or when you ask us to respond to you by email, we learn your exact email address and any information you have included in the email. Scrapabill uses your email address to acknowledge your posts, orders, comments and/or reply to your questions, and we may store your communication and our reply in case we correspond further. We will not sell your email address, or share your information with anyone outside of Scrapabill. Remember that email sent over the Internet is generally unencrypted. If Scrapabill requests that you transmit confidential information to us over the Internet when completing membership registration form, or posting a bill, we ensure that such transmission is encrypted. We recommend that you use caution when forwarding free-format email messages to us and that you do not include confidential information (such as user name, password, and account numbers) in those messages, as they are not encrypted).
11. IMPORTANT INFORMATION ABOUT PREVENTING EMAIL FRAUD
From time to time, fraudulent emails may be circulated to you claiming to have found your business information on Scrapabill and offering you beneficiary business proposals and joint ventures. Responding to such emails is at your own risks and we will not be liable for any transaction between you and a third party. Scrapabill will never send email messages to members, partners or advertisers requesting for confidential information such as passwords nor will it offer members business proposals or joint ventures. Please don't act on any such email as you may compromise you personal access information and fail victims to scams by following links to a counterfeit Internet website (s).
12. MERGER AND ACQUISITION
Should Scrapabill goes through a business transition, such as a merger, acquisition by another company , or sale of all or a portion of its assets, your personal identifiable information will likely be among the assets transferred. You will be notified via email of any such change in ownership or control of your personal information.
Scrapabill will automatically gather website usage information regarding visits to www.scrapabill.com. This data is aggregated to help us determine which parts of the site are most useful to our members and visitors. We may track the number, frequency and lengths of visits. We protect your privacy by maintaining your anonymity. We do not personalize this information by tracking your individual activity at www.scrapabill.com unless we are required by law to do so. From time to time we may conduct surveys on our website. Participation is entirely voluntary. Should you choose to participate; your responses will be aggregated and anonymous.
14. LINKS TO OTHER WEBSITES
15. ONLINE REGISTRATION
In order to use certain services of this website, you must first complete the registration form and create a user name and password. During registration as a member, you are required to provide contact information such as name, valid email address, phone number, mailing address. We use this information to contact you about the services on our website in which you have expressed interest. This information is treated in the strictest confidence and is stored on our database and is dealt with in accordance this policy.
Also, when you download or register online or through a third party platform, we may also access and/or collect certain information from your third party platform account or by cookies placed on your device by such third party site. For example, if you create your Scrapabill account using Facebook, we may use the following information from Facebook to establish your Scrapabill account: your profile photo, email address, gender, date of birth, list of friends, and user name. In addition, in the course of providing Scrapabill on third party platforms, such as Google Play Store or Apple App Store, the platforms may collect information about you or received information from us in order for the platform to provide an analyze their services. Please note that these platforms were developed and administered by people or companies not affiliated with Scrapabill and that we are not responsible for the actions of those people or companies. You should carefully review the terms of service and privacy policies of the platforms that you use to access Scrapabill.
16. FEES AND CHARGES
TYou are responsible for paying any bill posting or advertising fee and applicable taxes for all hardware, software, service and other costs you may incur in connection with the Service, including costs incurred in connecting to the Service via Internet. Scrapabill reserves the right, at any time, to charge fees for access to the service, and may without obligation notify you for any such fees by posting information regarding such fees on the service.
18. OUR CONTACT
Suite 300-1275 West 6th Avenue Vancouver, BC V6H 1A6 Attention: Legal Department Web: www.scrapabill.com